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REAL ROLE MODEL


Natalie Jones
Director, One Login for Government Programme
Government Digital Service
WHAT DO YOU DO?

I am the Director for the flagship One Login for Government Programme. This pioneering programme is committed to developing a digital system for people to prove their identity and access all central government services, regardless of their personal circumstances. I have overall responsibility to deliver this programme for the Government.

WHAT SKILLS DO YOU USE MOST IN YOUR JOB?
  • Communication
  • Stakeholder management
  • Strategic thinking, seeing the bigger picture and creating a vision
  • Problem solving
  • Leadership and mentoring
WHAT'S THE MOST INTERESTING THING YOU'VE WORKED ON IN YOUR CAREER SO FAR?

One of the things I enjoy most about working in government is the breadth and sheer scale of the projects you get to work on. In my Civil Service career, I have been very lucky to have been involved in some of the biggest, most well-known projects, most notably the Home Office’s EU Settlement Scheme (EUSS). This EUSS came about as a result of Brexit and required the Home Office to devise and implement a programme that enabled the 3.6 million EU nationals living in the UK to remain here legally.

WHAT'S YOUR EDUCATIONAL BACKGROUND?

I read Biology at the University of Hull, and maintain a passion for all things biology-related. Before university, I did A levels and prior to that I did my GCSE’s. After university, I mostly focused on earning money quickly to pay off my overdraft(s) so got a job selling adverts in an insurance magazine. Many of the skills I use in my job every day stem from that period. The sales skills I learned come into play in most of my stakeholder engagement!

WHAT INSPIRED YOU TO GO INTO DIGITAL & TECH?

It was an accident. Early in my career I got involved in some rapid application development and realised I was really good at explaining how systems worked and working with developers to design them. That was the first ‘go live’ high I experienced, and after that, I was hooked.

WHAT ADVICE WOULD YOU GIVE TO GIRLS THINKING ABOUT A CAREER IN DIGITAL AND TECH?

Tech is cool! Digital is a fast-paced and exciting industry to be in right now and is at the forefront of our constantly changing world: the possibilities for innovation are endless. Careers in digital and tech are so varied, different skills are needed across the sector and there is something for everyone - whether you are a natural-born coder or have an eye for design; maybe you are intrigued by product development or even fancy yourself as a delivery manager - your interest and talents will be a perfect fit for the next evolution in the industry. Whatever it is that interests you there is a place for you and there is a space for you! It is a fascinating world to be in, and one that is set to grow and grow. Go explore, go to meetups, sign up for a hackathon, reach out to tech leaders, and try different things but go find your niche!


I AM...
DETERMINED
PASSIONATE
STRAIGHTFORWARD