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REAL ROLE MODEL


Liz Chapman
Customer Services Officer – Libraries Transformation
Wigan Council
WHAT DO YOU DO?

I work for Wigan Libraries assisting to develop an innovative, supportive and relevant service for the residents of Wigan Borough. Our team works together to organise and develop digital, cultural and learning events and activities. I recruit and liaise with volunteers, find ways to improve the customer journey and manage our social media accounts. I encourage people to get into reading and help to design Wigan Libraries own annual summer reading challenge for children.

WHAT SKILLS DO YOU USE MOST IN YOUR JOB?
  • Partnership working
  • Social Media
  • Video and Photo editing
  • Teamwork
WHAT'S THE MOST INTERESTING THING YOU'VE WORKED ON IN YOUR CAREER SO FAR?

The D:Circus Digital Art Project; a programme funded by Arts Council England and Wigan Council, to deliver high quality digital art and opportunities to learn and enhance digital creativity. The project included Light Night Wigan & Leigh, a two-day festival including an illuminated parade, creative workshops and a digital art trail.

WHAT'S YOUR EDUCATIONAL BACKGROUND?

I have an Art History BA (Honours) Open Degree, iDEA Bronze and Silver Award and Level 5 Leadership and Management Award. I’m an Arts Award Advisor – Discovery & Explore and I’m currently learning British Sign Language to help me communicate with deaf library users.

WHAT INSPIRED YOU TO GO INTO DIGITAL & TECH?

I was fascinated by computers and loved video games as a child. I also use digital tech a lot in creating and documenting art work. Working in tech seemed like a natural progression for me, because it gave me the chance to help people whilst learning technical skills.

WHAT ADVICE WOULD YOU GIVE TO GIRLS THINKING ABOUT A CAREER IN DIGITAL AND TECH?

Do it! Working in digital and tech is really rewarding, it encourages you to be innovative, keep up with digital trends and constantly develop your digital skills. It has empowered me to strive to do bigger and better things and update my skills on a regular basis.


I AM...
CONSCIENTIOUS
ADVENTUROUS CREATIVE
CREATIVE