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REAL ROLE MODEL


Kate Libby
Customer Success Manager
DigitalBridge
WHAT DO YOU DO?

I lead Customer Success at DigitalBridge, the award-winning computer vision and machine learning company pioneering Guided Design. It's my job to retain and grow our client accounts by making sure our customers are happy and always keeping my eyes open for exciting new opportunities.

WHAT SKILLS DO YOU USE MOST IN YOUR JOB?
  • Relationship management
  • Sales
  • Project management
  • Being super organised (!)
  • Great communication
WHAT'S THE MOST INTERESTING THING YOU'VE WORKED ON IN YOUR CAREER SO FAR?

In my last job, I worked with the NHS and councils to create commissioning software for everything from buses to healthcare. As part of this, we used our technology to get people in need hospital placements or carers quicker and more cost effectively, that was a lovely thing to achieve.

WHAT'S YOUR EDUCATIONAL BACKGROUND?

I took A levels in English Literature, Geography and Religion, Philosophy and Ethics, then went on to study Geography at King's College London. These days I regularly attend meet-ups for my sector, read lots of relevant books, and I've just completed an online course in Agile Project Management.

WHAT INSPIRED YOU TO GO INTO DIGITAL & TECH?

I wanted to be part of an exciting, innovative industry and work on brand new products as I love being part of something new. I also love to learn, and wanted continuous professional development - the pace of change in tech is so fast I get to do something new everyday.

WHAT ADVICE WOULD YOU GIVE TO GIRLS THINKING ABOUT A CAREER IN DIGITAL AND TECH?

Go for it! The tech industry is hugely diverse, it’s not just for software developers. Tech is also at the forefront of great working culture - we have bean bags, flexible hours and free snacks - so not only is the work rewarding but the environment is fantastic too.


I AM...
SOCIAL
ORGANISED
ADVENTUROUS