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REAL ROLE MODEL


Jessica Sherratt
Head of User Experience
Code Computerlove
WHAT DO YOU DO?

Research with customer, workshops, mapping, analysis, help the teams to develop their research skills

WHAT SKILLS DO YOU USE MOST IN YOUR JOB?
  • Service design
  • Business analysis
  • Solution Design
  • Prototyping
WHAT'S THE MOST INTERESTING THING YOU'VE WORKED ON IN YOUR CAREER SO FAR?

When working on a piece of research for the experience of buying cars, we set out to look for improvements for the digital experience. However from the research it became evident that and opportunities could not just focus on the website, which the board of the company agreed with and now we are influencing the businesses service as well as online.

WHAT'S YOUR EDUCATIONAL BACKGROUND?

I studied at Salford University doing the Design for Digital Media BA, where I learned a plethora of digital skills especially around design and usability. I have since enhanced my knowledge by attending lots of meet ups and working with people of different skill sets.

WHAT INSPIRED YOU TO GO INTO DIGITAL & TECH?

I enjoyed creating things on a computer, and initially wanted to make these beautiful. Now I strive to make them work beautifully for customers.

WHAT ADVICE WOULD YOU GIVE TO GIRLS THINKING ABOUT A CAREER IN DIGITAL AND TECH?

This is a fast paced industry, have a good understanding of lots of things but focus on one core skill because things move to fact to be a master of everything.


I AM...
HARDWORKING
SUPPORTIVE
COMPASSIONATE