← Return to inspiration wall

REAL ROLE MODEL


Hayley Harwood
Business Change Partner
Stockport Homes
WHAT DO YOU DO?

I work for Stockport Homes implementing change across the organisation.

WHAT SKILLS DO YOU USE MOST IN YOUR JOB?
  • Business Analysis Skills
  • Change Management Skills
  • Communication Skills
  • Problem Solving Skills
  • Interpersonal Skills
WHAT'S THE MOST INTERESTING THING YOU'VE WORKED ON IN YOUR CAREER SO FAR?

I have recently worked on two interesting projects. One was creating and implementing a new system for our Housing Management department at short notice when our current provider was pulling out and the other was working with the organisation as a whole to ensure that we migrated all our documents from our current network drives on to the new cloud based platform.

WHAT'S YOUR EDUCATIONAL BACKGROUND?

I studied Psychology and Counselling at the University of Salford. I started at Stockport Homes in 2013 as a Customer Service Officer after the birth of my daughter and was provided with the opportunity to develop skills which helped me get into the role I am in now.

WHAT INSPIRED YOU TO GO INTO DIGITAL & TECH?

I was working in a public facing role and volunteered to get involved to represent our team with some digital projects that were being implemented. I really enjoyed being a part of this and felt that I was able to offer valuable contributions. When a job in this area became available I applied and was successful.

WHAT ADVICE WOULD YOU GIVE TO GIRLS THINKING ABOUT A CAREER IN DIGITAL AND TECH?

If you are thinking about it you should go for it - It is an exciting career and very rewarding. If you haven't considered it then learn more about the different roles that digital and tech have to offer, I have found that it is creative, collaborative and versatile.


I AM...
FRIENDLY
HARD-WORKING
A PROBLEM SOLVER